Refund policy
Quality Guarantee At Heart Faith Hustle, we stand behind the quality of our apparel. Because every product is made to order specifically for you, all sales are final. We do not offer returns or exchanges for "buyer’s remorse" or sizing errors.
Damaged or Misprinted Items If your order arrives misprinted, damaged, or defective, we will replace it for free. You must submit a claim within 30 days of receiving the product.
How to Report an Issue: Please email us at support@heartfaithhustle.com with:
- Your Order Number
- A clear photo of the damaged/misprinted item
- A brief description of the issue
Once we verify the error, we will send a replacement immediately at no cost to you.
Lost Packages For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. We will cover the cost of reprinting and shipping a replacement order for you.
Wrong Address If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.